Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025
Information We Collect
Personal Information
When you contact us or use our services, we may collect:
- Name and contact information (email, phone number)
- Company name and business information
- Legal inquiry details and case information
- Communication preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referral sources and search terms
How We Use Your Information
Legal Services
- Providing legal consultation and advice
- Preparing legal documents and correspondence
- Communicating with clients about their cases
- Maintaining client files and case records
Business Operations
- Responding to inquiries and providing customer support
- Improving our website and services
- Sending relevant legal updates and newsletters (with consent)
- Complying with legal and regulatory requirements
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Professional Services
- With qualified legal professionals in our network when necessary for your case
- With court systems, regulatory bodies, or government agencies as required by law
- With professional service providers (accountants, translators) when necessary for your matter
Legal Requirements
- When required by law, court order, or legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Measures
- SSL encryption for data transmission
- Secure servers and databases
- Regular security updates and monitoring
- Access controls and authentication
Organizational Measures
- Staff training on data protection
- Confidentiality agreements
- Regular security assessments
- Incident response procedures
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
- Request information about how we process your data
Correction and Deletion
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Restrict processing in certain circumstances
Professional Privilege Notice
Please note that as a legal services provider, we may be required to retain certain information for professional and regulatory compliance, even if you request deletion. We will always respect attorney-client privilege and professional confidentiality requirements.
International Data Transfers
As we operate across mainland China, Hong Kong, and the UK, your personal information may be transferred to and processed in different jurisdictions. We ensure that any international transfers comply with applicable data protection laws through:
- Adequacy decisions where available
- Standard contractual clauses
- Professional legal privilege protections
- Your explicit consent where required
Contact Us About Privacy
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
info@serenejade.com
Response Time
We will respond to privacy inquiries within 30 days
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date above.